Privacy Policy

Effective Date: [Insert Date]

1. Introduction

Welcome to True Services, your trusted appliance repair provider. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website and services.

2. Information We Collect

We collect both personal and non-personal information when you use our services. The types of information we collect include:

Personal Information: Name, phone number, email address, and physical address (e.g., for booking repair services).
Device Information: IP address, browser type, and operating system for website functionality and security purposes.
Service Information: Appliance details such as brand, model, and issue to provide appropriate repair services.

3. How We Use Your Information

We use your information to:

Provide and improve our repair services.
Respond to your inquiries and service requests.
Send you updates regarding your service appointment.
Maintain the safety and security of our website.
Provide customer support and service updates.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties for specific reasons:

Service Providers: We may share information with third-party service providers to help us manage operations (e.g., technicians, payment processors).
Legal Compliance: We may disclose information if required by law or to protect our legal rights.

5. Data Security

We prioritize the security of your personal information. We use technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your user experience. These small text files help us track usage patterns and remember your preferences. You can disable cookies through your browser settings, but this may limit certain features on our site.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices of these sites. Please review their privacy policies when accessing them.

8. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to delete your data, you can contact us, and we will take reasonable steps to comply with your request.

9. Your Rights

You have the right to:

Access your personal data.
Correct any inaccuracies in your data.
Request deletion of your data.
Object to the processing of your data.

To exercise these rights, please contact us at contact@trueservicesindia.com or call us at +91 75062 24678.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy on our website with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: contact@trueserviceindia.com
Phone: +91 75062 24678
Address: Shop no.6, Nirmal Enclave, Sector 6, Kamothe, Panvel, Navi Mumbai, Maharashtra 410209